Think of the needs analysis

Posted on 2009-09-27 filed under: Development (RSS) 27 views

OA study video, said the demand for project development is the most difficult part, many software companies that have a very clear grasp of customer needs, but in fact he did not have the correct grasp of customer needs. For example, the above example the actual leaders want to improve the efficiency, rather than a super-cow. So the real solution is to give him a tractor. Therefore, to show that you can accurately grasp the needs of customers is very difficult to ask you to understand the client's business. Beginning at the project stage, very few customers to clearly express their real needs. Guest is not a design expert, he is not aware of software development, and he wanted to improve efficiency, the words say is not necessarily so. How can we understand the needs of customers: customers tend to mind there may be some other system of impression, so he is not necessarily some of the requirements you need to do, it is necessary to tap the back contains the meaning of customer, there must be a certain degree of risk understanding, to do some risk management.

Own mind, people would say why and would like something different, there may be such as above, who said he is likely to demand a specific solution to the needs of people in fact may be an abstract thing , and to meet the needs of the abstract there are many specific programs, and his personal knowledge, experience and other restrictions may not be thought the best option. Therefore, we can try to speculate, asked, etc., to identify the real needs of customers, in view of this demand, the best solution. Also to understand the client's background, experience some of the system, to understand such a result, customers have a solution for the real reason, to find out what customers and potential did not say anything. Are such that he is in a certain environment, a lot of things are based on the environment, and is the default, does not require special explanation, as described in a comprehensive manner is a very complicated thing, so he assumed that you understand this environment, or to assume that you understand the environmental information, then just tell him the necessary information. And you may actually be in this environment, does not understand the environment the default information, or you understand the information environment, and his default assumption should be that you understand the difference between environmental information, then his words for you not contain enough information, so if you do not try to understand the environment the default information may not be able to understand or misleading.